Operation, maintenance, development, assistance and consultancy services for the CMMS/COSWIN software for the European Parliament buildings on the sites of BE, LU and FR (№9213505)

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Publication date

Description

1. Section I
   1. Name and addresses
      European Parliament
      Rue Wiertz 60
      Bruxelles
      1047
      Belgium
      E-mail: [email protected]
      
   2. Type of the contracting authority:
      European institution/agency or international organisation
      
   3. Main activity:
      General public services
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Operation, maintenance, development, assistance and consultancy services for the CMMS/COSWIN software for the European Parliament buildings on the sites of BE, LU and FR

         Reference number: 06A0010-2017-M043
         
      2. Main CPV code:
         48421000, 48210000, 72267000, 79993000, 48421000, 72267000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         In accordance with the provisions of Regulation (EU, Euratom) No 966/2012 of the European Parliament and the Council of 25. 10. 2012 on the financial rules applicable to the general budget of the European Union, the European Parliament has decided to launch this invitation to tender to cover the services of operation, maintenance, development, assistance and consultancy for the CMMS/Coswin software, for the buildings occupied or to be occupied by the European Parliament on the sites of Brussels (BE), Luxembourg (LU) and Strasbourg (FR).

      5. Information about lots:
         This contract is divided into lots: yes
      6. Total value of the procurement:
         Value excluding VAT: 2 318 184.00 EUR
   2. Description
      1. Title:
         

         Lot A: operation, maintenance, assistance – Helpdesk support, development – development support, consultancy – user support – training, mobile tool

      2. Additional CPV code(s):
         48210000, 72267000
         
      3. Place of performance:
         
      4. Description of the procurement:
         

         Area 1 — Operation

         The contractor will provide the various services necessary for the operation of the CMMS, and will make every effort to ensure the permanent smooth running of the software.

         Area 2 — Maintenance

         The contractor will provide the various services necessary for the maintenance of the CMMS, covering the preventive, corrective and upgrading maintenance of the IS.

         Area 3 — Assistance – Helpdesk support

         The contractor will set up and manage a Helpdesk and will follow up the requests for assistance it receives.

         Area 4 — Development – Development support

         At the request of the European Parliament, the contractor will provide consulting and development services for new functionalities related to the improvement of the CMMS solution.

         Area 5 — Consultancy – User support — Training

         At the request of the European Parliament, the contractor will provide:

         — consulting services on good practices for the use of the CMMS in the field of building management,

         — direct support to users,

         — training for users of the CMMS.

         Area 6 — Mobile tool

         At the request of the European Parliament, the contractor will take charge of the supply, implementation, maintenance and assistance for a Coswin mobile solution at the 3 workplaces. This must be fully integrated with the IT and network environment of the European Parliament.

      5. Award criteria:
         
      6. Information about options:
         Options: no
      7. Information about European Union funds:
         The procurement is related to a project and/or programme financed by European Union funds: no
      8. Additional information:
         
      9. Title:
         

         Lot B: advice and consultancy, assistance — development — training

      10. Additional CPV code(s):
          79993000, 48421000, 72267000
          
      11. Place of performance:
          
      12. Description of the procurement:
          

          Area 1 — Advice and consultancy

          The contractor will provide advice and consultancy services oriented towards building services with respect to the use of CMMS.

          Area 2 — Assistance — Development — Training

          The contractor will provide services:

          — of assistance for European Parliament officials in managing the CMMS contract,

          — of the development of new functionalities relating to the data provided by the CMMS (development outside of COSWIN) in order to facilitate the exploitation of the same,

          — of assistance and advice in the event of a possible migration to new CMMS or BIM solutions,

          — of training for users of the CMMS. The training may concern the use of spreadsheets to facilitate the exploitation of data from Coswin and methods of reporting, with tools related to Coswin or others.

      13. Award criteria:
          
      14. Information about options:
          Options: no
      15. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      16. Additional information:
          
3. Section IV
   1. Description:
      1. Type of procedure:
         Open procedure
      2. Information about a framework agreement or a dynamic purchasing system:
         The procurement involves the establishment of a framework agreement
      3. Information about electronic auction:
         
      4. Information about the Government Procurement Agreement (GPA):
         The procurement is covered by the Government Procurement Agreement: no
   2. Administrative information:
      1. Previous publication concerning this procedure:
         Notice number in the OJ S: 2018/S 029-062396
         
      2. Information about termination of dynamic purchasing system:
         
      3. Information about termination of call for competition in the form of a prior information notice:
         
4. Section V
   1. Lot No: 1
      Title:

      Lot A: operation, maintenance, assistance – Helpdesk support, development – development support, consultancy – user support – training, mobile tool

   2. Award of contract
      1. Date of conclusion of the contract: 2018-07-02
         
      2. Information about tenders:
         Number of tenders received: 1
         Number of tenders received from SMEs: 1
         The contract has been awarded to a group of economic operators: no
      3. Name and address of the contractor:
         Siveco Benelux SA
         BE 0827.851.547
         Rue Edouard Dekoster 160
         Bruxelles
         1140
         Belgium
         The contractor is an SME: yes
      4. Information on value of the contract/lot (excluding VAT):
         Initial estimated total value of the contract/lot: 800 000.00 EUR
         Total value of the contract/lot: 1 058 184.00 EUR
         
      5. Information about subcontracting:
         
         Contract No: 2
         Lot No: 2
         Title:

         Lot B: advice and consultancy, assistance — development — training

      6. Award of contract
         1. Date of conclusion of the contract: 2018-05-23
            
         2. Information about tenders:
            Number of tenders received: 2
            Number of tenders received from SMEs: 2
            The contract has been awarded to a group of economic operators: no
         3. Name and address of the contractor:
            Siveco Benelux SA
            BE 0827.851.547
            Rue Edouard Dekoster 160
            Bruxelles
            1140
            Belgium
            The contractor is an SME: yes
         4. Information on value of the contract/lot (excluding VAT):
            Initial estimated total value of the contract/lot: 1 200 000.00 EUR
            Total value of the contract/lot: 1 260 000.00 EUR
            
         5. Information about subcontracting:
            
            
   3. Section VI
      1. Additional information
         
      2. Procedures for review
         1. Review body
            General Court of the Court of Justice of the European Union
            Rue du Fort Niedergrünewald
            Luxembourg
            L-2925
            Luxembourg
            E-mail: [email protected]
            
         2. Body responsible for mediation procedures
            European Ombudsman
            Strasbourg
            67000
            France
            
         3. Service from which information about the review procedure may be obtained
            Greffe du tribunal de l"Union européenne
            Rue du Fort Niedergrünewald
            Luxembourg
            L-2925
            Luxembourg
            E-mail: [email protected]
            
      3. Date of dispatch of this notice
         2018-07-12